14. Returning a Defective Item

14.返还一个有缺陷的产品

A: Excuse me. I would like to return this.

A：原谅我U~j#xuQpCfV。我想退回这个fjbP]v=dHMWZ,7qNwx%8。

B: What seems to be the problem?

B：出了什么问题？

A: It's not working correctly.

A：它不能正常工作4@@ksHk&Y@^。

B: When did it start having problems?

B：它什么时候开始有问题?

A: As soon as I took it out of the box.

A：我把它从盒子里一拿出来，就有问题WN4URonj9J8nl。

B: I see. Would you like to exchange it?

B：我明白了TrR*hCG+DN+。你想换吗？

A: No, I think I'd just like my money back.

A：不想，我想我只希望退回我的钱iEb3;ywZMGuSD。

B: Alright. Did you pay with a credit card?

B：好吧PhC5y~x7|7LTKZ^。你用信用卡支付的吗?

A: Yes, I paid with the store credit card.

A：是的,我用的商店信用卡支付=~KX^AS#oX8jhdN,MNw。

B: I'll return the purchase price to your card.

B：我将把你购买时花的钱退回到你的卡上^*IVBwUFkwP+B+1M*37d。

A: Can I get any cash in return?

A：我能要现金退款吗？

B: No. You now have store credit in your card.

B：不行gYCL=CEPc%zt]WFw。现在你的卡里有店内抵用款券 CAj3SRPIT+,*r。