重点俚语

1、On this one /on this matter
2、Wheeling and dealing 耍花招，忽悠
3、Not up to scratch /below the standard
4、Repeat offender 老油条
5、Client base 客户群
6、For the record 记录下
7、Running me around in circles 兜圈子
8、Playing for time 耗时间
9、Green 青涩，新手
课后问题

1、Who does Xiao Gao ask to speak with?
2、Had the representative made mistakes before?
3、Had the representative been working there for a long time?
参考答案

1、Xiao Gao asks to speak with a manager regarding his yesterday's purchase.
2、Yes, he is a discourteous repeat offender.
3、No, he hasn't, he is just green there.